Privacy Policy — Propiedades CR

At Propiedades CR, we honor your right to data self-determination as mandated by Costa Rica’s Law No. 8968. This policy explains how we collect, use, protect, and retain your personal data in compliance with national regulations.

Data controller

Propiedades CR; email: contact@propiedadescr.com

Data collected

Information you voluntarily provide (e.g., name, email).
Search preferences and interactions.
Technical metadata (e.g., IP address, browser type).

Purpose of processing

To deliver and personalize our property search services.
For inquiries, support, and improving our service.

Consent

Must be informed, free, explicit, and can be revoked at any time without retroactive effect.

Rights of the data subject

You have the right to access, rectify, or delete your personal data (free of charge, within a maximum of 5 business days).

Data quality & retention

We collect only accurate, relevant data. Inaccurate, incomplete, or outdated data will be deleted. We retain data only as long as necessary and never more than 10 years unless legally required.

Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, alteration, or loss.

Sensitive data

We do not collect or process sensitive data (beliefs, health, sexual orientation, etc.).

Registration & protocols

Our database is registered with PRODHAB (if applicable), and we adhere to internal security protocols as needed.

Policy updates

Any changes will be posted on this page.

Data Deletion Request

If you have connected your account to our platform through Facebook and wish to delete the data that our app has collected or stored, you can request this at any time.

How to Request Data Deletion

Go to your Facebook Account Settings → Apps and Websites.
Locate our application and remove access.
When you remove the app, Facebook will automatically send a data deletion request to our server.

What Happens Next

Upon receiving the deletion request, our system will process and delete all user-related data associated with your Facebook account.
You will receive a confirmation number and a link to a page where you can check the status of your request.
Any remaining data required to be retained by law (e.g., financial transactions or compliance logs) will be stored securely only for the legally required retention period.

Manual Deletion Request

You may also request deletion manually by contacting us at busco@propiedades.cr.

Include your Facebook ID (or the email associated with your account, if applicable) so we can verify your identity and process the deletion.

Confirmation and Status

A confirmation email

Contact

To exercise your rights or for inquiries, contact us at busco@propiedadescr.com